Free delivery within 24 hoursFull refund if not delivered in 24 hoursReskin service available

Return and Refund Policy

Effective Date: September 28, 2026

Last Updated: September 28, 2026

Thank you for purchasing from UnityGameSell (accessible via https://unitygamesell.com). All products sold on our website are non-tangible, digital items delivered instantly (e.g., game source codes, and software licenses).

1. No Returns Policy

Due to the immediate delivery and irrevocable nature of digital goods, all sales are final and non-returnable once a code, or source file has been dispatched, revealed, or delivered to your account/email.

Because digital product can be instantly redeemed upon viewing, we cannot offer physical returns, store credit, or exchanges once the code has been issued.

2. Refund Exceptions (Defective Codes Only)

We strictly guarantee that all codes sold are valid and authentic. A replacement or refund will only be considered under the following limited conditions:

  • Defective or Invalid Code: If you receive a not working source code, you must notify our customer support team within 7 days of purchase.
  • Verification Requirement: You must provide your Order ID and full, unedited screenshots showing the activation error message alongside your account library. Once verified with our suppliers, a working replacement key or a 100% full refund will be provided.
  • Undelivered Orders: If your payment was processed but the digital code was not delivered within 24 hour due to a technical error, you are eligible for a full refund upon request.

3. Ineligible Cases

Refunds will NOT be issued under the following circumstances:

  • Change of mind after the product has been delivered or revealed.
  • Incompatibility with your system or failure to meet minimum system requirements.
  • Account bans or restrictions on third-party gaming platforms (e.g., Steam, PlayStation, google play) caused by user violations.

4. Merchant Center Return Policy Summary

Attribute Details
Return Eligibility No Returns (Digital Goods / All Sales Final)
Return Window 0 Days (Except for defective codes within 7 days)
Restocking / Return Fees $0.00
Resolution Type Replacement or Full Refund (Defective items only)

5. Contact Information

If you experience any issues with activating your digital code, please contact us immediately: